If you have purchased an item from the Zara India online shopping website and want to return it, then it can be returned. Zara India online shopping website an exhaustive return policy which can be availed in the stores as well as at your home.
As per the Zara Return policy, Items can be either exchanged or returned. If you wish you can return the product purchased on the website on the nearby Zara store or it can be picked up by the Zara representative from your Home.
Online shopping return request done on the Zara website is not chargeable it means the return is free of cost. Even if you have purchased an item on sale on the website then it can be returned within 30 days without any charge.
Zara India return policy has been explained in detail below :
Return an item in the Zara store near you:
You can return your order at any Zara store in the same market/region where you made the purchase.
You only have to present the purchase receipt along with the items you wish to return. You can show it on the screen of your mobile device or print it out.
Remember that you do not need to make a return request via the website or the app for in-store returns.
Bear in mind that if you cannot make it to a physical store yourself, you can allow someone else to go for you.
How to get a copy of my purchase receipt?
If you have an account with Zara.com, log in with your username and password. In the order details for the item(s) you wish to return, you will have the option to download the e-receipt.
If you made the purchase as a guest, you can find the e-receipt by clicking on the link included in the emails we have sent regarding your order.
Home pickup of the order :
If you made your purchase as a registered user: Log in with your username and password. You can make a return request from the order details screen. We will send a courier to pick up your package at the address of your choice within 24-48 hours.
If you made your purchase as a guest: Request a refund by clicking on the link that appears in any of the emails we have sent you about your order.
Remember to send the items you wish to return within 30 days from the shipping date of your purchase.