The journey is supposed to be memorable so why not fill it up with some memories and good food. The usual train food which is available in the pantry may not be liked by everyone so most of us carry food while traveling on the train. There are a host of websites that can help you deliver food at your seat in the train. IRCTC has improved it’s food quality as there were a number of complaints regarding it. With the online food delivery coming onto place why not train travelers to enjoy its a benefit.
So the question is how can you order food on the train?
The answer is simple either you can:
Order through IRCTC website or APP
or you can order through dedicated websites for food delivery in train
IRCTC has not authorized any other website to provide food apart from the food delivery vendors through its website. But there is no problem in exploring other options.
How to order food through IRCTC website and App:
Click on the food delivery link https://www.ecatering.irctc.co.in/
Enter your 10 digit PNR number
Choose your station from the list of railway stations, displayed in the drop-down menu
Select the food option from the list
You will receive the order confirmation on SMS as well as an e-mail with order details
OTP will be sent to the passenger, which will be used by the service provider on the mobile application at the time of food delivery.
email and SMS will be sent, 2 hours before the scheduled delivery time at the station.
If you have changed your mind you can also cancel the order 2 hours before the scheduled delivery and you will receive the refund within 3 working days
Apart from ordering online through IRCTC website and App you can also order food by calling 1323 and the second is by sending an SMS to 139, typing MEAL <PNR>.
Other websites to order food online in the train are :
IRCTC is always trying to enhance it’s customer experience either by offering new service or easy ticket booking. Recently they were in news that now travelers will be able to view their kitchen live.
IRCTC has come up with new and revamped website which more user friendly and easy to use.
Key Highlights of IRCTC new website:
Unlike old version, in the new website you can check seat availability without login to the IRCTC
LOWER BERTH/Sr. CITIZEN Quota berths are lower berths earmarked only for male of age 60 years and above/female of age 45 years and above, when traveling alone or two passengers (under mentioned criteria) traveling on one ticket.
Apart from selecting the Train Stations and journey date you can now also select the numbers of passengers travelling with you.
With My account section you can edit your profile, view your transactions history, Link your Adhaar
You will get a drop down box to add the passengers travelling
Options like Holiday booking option, Loyality, Meals, promotions, Service at stations, e-wallet, etc.. are available without login, so there is no hassle of login to access these options.
You can change the font size depending upon your convenience. It will be benefit for people who have visual disability and senior citizen who have problem reading small fonts.
If you are booking ticket in wait list, you can see the probability of your tickets getting confirmed.
The new website will provide the facility for users to find out the availability up to the entire Advance Reservation Period which is 120 days at present, except a few trains.
Website will be accessible on mobile phone, Desktop, laptops and tablets.
You can see new colour schemes for different trains with facility to modify the journey details on the journey planner page itself to make it easy for people to book tickets.
Indian Railways has introduced a new facility to book Tatkal tickets through IRCTC’s website – “buy rail tickets now and pay later”. Under this scheme, a customer has the option to pay after 15 days of booking an e-ticket through the IRCTC website – irctc.co.in.
This facility is also available for booking Tatkal tickets. This facility, called ‘ePaylater’, is powered by M/s Arthashastra Fintech Pvt Ltd as a pilot project. The service charge levied on using ‘ePaylater’ scheme is 3.50 per cent of the transaction amount and applicable taxes. ‘ePaylater’ is displayed as an option at the payment page of the IRCTC website to make people aware about the availability of this method.
As per Economic Times “Buying train tickets online could soon be cheaper as the government has proposed to scrap or substantially reduce the service charge on such bookings. The Indian Railway Catering & Tourism Corporation, a subsidiary of the Indian Railways that handles online bookings, charges Rs 40 on every ticket purchased for air-conditioned classes and Rs 20 for non-AC sleeper classes.”
The service charge won’t be collected on bookings from November 23 to December 31 to help passengers and incentivise online payments, IRCTC said in an update on its website. The government demonetised high-denomination currency notes on November 9. In the wake of the cash crunch in the country because of the demonetisation, the railways wants to digitise its entire payment receiving mechanism.”
If the IRCTC proposal is executed then it can be of great help to the cash crush consumers, who are struggling hard to manage liquid funds.
Demonetisation move is not only shifting consumers to plastic money and Online payments but also impacting the online sales as per the latest reports. Cash on delivery option which was one of the favored mode of payment has also taken a hit.