Paytm users beware of scam messages and emails

Online payment wallets have always been the target of scammers and fraudsters.

Paytm wallet has one of the highest users bases in India is also not spared from this. Paytm is available in 11 Indian languages and offers services like mobile recharges, utility bill payments, travel, movies, and events bookings as well as in-store payments at grocery stores, etc. with the Paytm QR code.

But recently as the number of users has increased so scammers are finding ways and means to dupe the users. Due to an increase in complaints of Paytm, it’s founder has released an official announcement regarding the same. Recent Paytm KYC fraud from scammers have targeted many users.

Scamsters are asking the targeted customer to download a mobile or desktop application to facilitate the KYC process. These applications include among others Anydesk, Quicksupport and TeamViewer.

Once these fraudsters get hold of the pin generated by these applications they get remote access to the victim’s device where subsequently in a series of two to four transactions, the fraudster siphons off funds from the victim’s bank account linked with the mobile wallet.


After receiving many complaints with Cyber cell and RBI, Paytm has issued an official statement regarding the ongoing scam :

” We would like to inform all our customers that Paytm’s KYC procedure does not get done via remote desktops apps. Also, Paytm does not call customers to get their KYC done via phone, nor does the customer need to install any new app for KYC,” Gupta said.”

And for those users who have received any message or call with respect to the payment wallet, if you feel they are suspicious kindly report the same to the nearest Cyber cell.

This type of scam is one of it’s the type and scammers will always find new ways to dupe the users.